Hail Hero is an advocate for the homeowner who has experienced hail damage.
We handle insurance, contractors, and all the paperwork from beginning to end.
(314) 329-4376
We provide
Peace of Mind
We protect your home and your sanity while making certain that your wishes are carried out.
A Maximized Claim
We ensure that your insurance company pays for all the best materials and workmanship.
Personal Attention
One storm restoration industry veteran personally advocates for you from beginning to end.
Time Savings
We manage the project and keep you in the loop so you can live your life.
“Steve gave us more than peace of mind. He was someone we could trust to take our interests further into the process.”
10 year umbrella warranty
1,000s of homeowners served
30+ years experience
A hail storm unsettles things.
You may not know where to begin. Why would you? Insurance adjusters and contractors have been through the hail claims process thousands of times in their careers, but the average homeowner only does it once or twice. The savvy homeowner knows the risks:
- Unrealized insurance money due to an incomplete estimate
- Fraudulent fly-by-night roofing contractors
- Poor workmanship
But don't worry. We've got this.
We put our decades of industry experience at your service, making sure you and your home avoid the risks.
OUR PROCESS
We handle the hassle.
A lot goes into getting your home restored properly. Your neighbors will spend dozens of hours on the process. Here's what we'll handle so you don't have to:
INSURANCE CLAIMS
- independent hail damage evaluation
- adjuster meeting
- claim optimization
CONTRACTORS
- research and screening
- recommendations*
- estimate comparisons
- meetings and negotiation
MATERIALS
- research and recommendations
- warranty validation
- procurement
PROJECT MANAGEMENT
- protecting your property
- inspections
- final walkthrough
LENDERS
- coordination with mortgage lender
RED TAPE
- documentation
- paperwork organization
* Hail Hero has no affiliation with any residential contractors, nor is Hail Hero a contractor.
You enjoy your home, renewed.
Here's the silver lining: A hail claim is a unique opportunity to update the exterior of your home. You may be entitled to new roofing, gutters, siding, and more. Let's make the most of this opportunity.
ABOUT
30+ Years Experience
Hail Hero was founded by Steve Vuylsteke, a storm restoration industry veteran. He knows the ins and outs of home hail restoration from decades of service as a contractor and an insurance adjuster.
Today, Steve serves homeowners as an advocate. He puts his expertise to work for you.
Steve has always put the homeowner first, and he always will.
10 Year Umbrella Warranty
Not only will we get you the best possible warranties on materials (almost always 30 years) and labor, but we also apply our own bulletproof warranty. Benefits include:
- Hassle-free, fix-it-now claims
- No deductible
- No hidden fees
- 10 year umbrella coverage
Service Area
We are based in St. Louis, Missouri and currently serve homeowners in Arkansas, Kansas, Missouri, Oklahoma, and Texas.
Pricing
Hail Damage Inspection
$75*
- Risk-free, objective, fast, and professional
- Yard sign to deter soliciting roofers (optional)
Avoid the risks:
- An unnecessary increase to your home insurance premium
- A roofer who doesn't have your best interest at heart
Quantity:
* credited to any subsequent purchases
CLAIM OPTIMIZATION
5% OF CLAIM
Make sure your insurance company pays for all the best materials and workmanship.
- Hail damage inspection
- Insurance claim optimization
If you're interested in this option, please contact us.
Project Management
8% OF CLAIM
Get a dedicated advocate to design and manage your home restoration.
- Hail damage inspection
- Materials research, recommendation, and ordering
- Contractor research, qualification, and negotiation
- Project management and inspection
If you're interested in this option, please contact us.
FULL Advocacy
10% OF CLAIM
Get a dedicated advocate to handle the entire process.
- Hail damage inspection
- Insurance claim optimization
- Materials research, recommendation, and ordering
- Contractor research, qualification, and negotiation
- Project management and inspection
- Administration and documentation
If you're interested in this option, please contact us.
Frequent inquiries
What if I want to be more involved in the process?
You can be as involved as you want to be! We run all key decisions by you and keep you in the loop via email. You’re welcome at all meetings that take place with your insurance adjuster and roofing contractor, but you won’t have to go to any meetings you don’t want to. Either way, you'll have Hail Hero's expert guidance and tenacious advocacy along the way.
Why would a homeowner need an advocate?
Insurance adjusters and roofing contractors go through this process thousands of times, but the average homeowner only goes through the hail claims process once or twice. The average claim is $15,000, and there's lots of margin for error—both with your insurance and contractor. With so much on the line, savvy homeowners want someone who's exclusively on their side to make sure everything gets done in their best interest.
WOULDN'T A CONTRACTOR DO ALL THIS FOR ME?
While a good roofing contractor is capable of doing some of what we do, there’s a lot they can’t do, because they lack the objectivity of an advocate. They can’t impartially recommend the best contractor for you, because of course they’re the one! Nor can they objectively evaluate their own workmanship. And they certainly can’t negotiate with themselves on your behalf. As an independent third party, Hail Hero can and will make sure you get the best deal and the highest quality workmanship.
WHAT IF I GO IT ALONE?
We know Hail Hero isn’t for everyone. If you go it alone, please watch out for unrealized insurance money due to an incomplete estimate, unexpected contractor costs, poor workmanship, and phony warranties. Our blog has some useful guidance on how to navigate the claims process successfully. All the best!
